Customer Excellence Consultant
Our client, international organisation for cultural relations and educational opportunities, is searching for candidates for a position of «Customer Excellence Consultant».
- Deliver professional customer service, feedback by оn an enquiry/complaint, channelling them to relevant members of staff and by ensuring the answer is given on time.
- Deliver registrations for Teaching Centre basis and cross-sell all relevant services;
- Handling relevant documents: such as invoices, Birth Certificates, information flyers and so on;
- Collaboration relationship management;
- Manage CRM system to support proactive cooperation with customers;
- Work in SAP system on request;
- Аdministrative duties.
- English — upper-intermediate level;
- Minimal experience working with customers;
- Experience with SAP, CRM systems
- Higher education;
- Advanced user of MS Office;
- Excellent communication skills, active position.
Terms of work and payment:
- Schedule: a five-day workweek, from 09:00 to 18:00;
- Area: Kyiv;
- Indicate the salary expectation in your CV.
Please, pay attention, that by sending your CV to address of ZEST Outsourcing, you give a consent for processing the personal data, given by you with the purpose of selection and providing the personal data for enterprises and organizations that are customers of ZEST Outsourcing company.
For detailed information about all open vacancies visit web-site: http://www.hr-outsourcing.com.ua or our official page of: www.facebook.com/zest.outsourcing/